To Whom It May Concern,
I thought I'd pass along some feedback and concerns about NBA league pass and specifically, ways in which you are inadvertently giving away the results of NBA playoff games before I have a chance to watch them.
I logged into the league pass this morning to watch Game 4 of the Dallas - Lakers series. As I logged in, I saw a schedule of games at the top of the window for both Monday and Tuesday. The significant part is the Tuesday part of the schedule; the Atlanta-Chicago game 5 was the only game listed. Because I know that the Atlanta - Chicago and Lakers - Dallas games have been paired (e.g. played on the same night), the fact that there was no Lakers-Mavericks game listed could mean only one thing: the Mavs had won Game 4, the Lakers had been eliminated from the playoffs, and there is no Game 5 to be played. And in fact, the game was a blowout, which I quickly established by forwarding through the game a bit.
I think this could be a fairly significant problem going forward for all of the playoff matchups. My recommendation would be to only have one day posted in the schedule at a time. In practice this morning, that would have meant only listing Monday's scheduled games and not Tuesday's (e.g. I would have seen that Mia - Bos and OKC - Mem were scheduled to play Monday night). That at least gives the viewer a day after the fact to catch up to live action.
Thank you for the opportunity to give my feedback,
Aubrey Fox
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